Frequently Asked Questions

We serve Middle Tennessee from our Brentwood office, including Nashville, Brentwood, Franklin, Nolensville, Smyrna, Spring Hill, and communities across the Chattanooga and Knoxville markets. Visit our service areas page for the full city list.

Yes. Dad & Daughter Garage Door Service is fully licensed and insured. Our technicians are trained on safe repair and installation practices for residential garage doors and openers.

Yes. Most repair calls are scheduled the same day when you contact us during business hours. Emergency situations, like a door stuck open, are prioritized.

We diagnose the issue on site, explain what failed in plain language, and provide upfront pricing before any work begins. No surprise fees, that's our Honest Repair Promise.

We've been serving Tennessee homeowners since 1996 with 1000+ five-star Google reviews. When you call us, you're talking to a local team that shows up, tells the truth, and stands behind the work.

We offer same-day service for most repair calls. If your door is stuck open or poses a security risk, let us know when you call, we'll prioritize the visit.

Yes. We work on Clopay, Amarr, Wayne Dalton, CHI, Hormann, and many others, plus LiftMaster, Chamberlain, Genie, and other major opener brands.

If the door is structurally sound and the problem is isolated, a spring, cable, panel, or opener, repair is usually the right call. We'll tell you honestly when replacement makes more sense.

Noisy operation often comes from worn rollers, loose hardware, lack of lubrication, or a failing opener. We'll inspect the full system and fix the root cause, not just the symptom.

Most single-car residential installations are completed in one day. Double-car doors or custom configurations may take slightly longer, we'll confirm timing when we schedule your appointment.

Yes. We install steel, wood-look, carriage-house, and contemporary door styles in a wide range of colors and window options so your new door complements your home.

Yes. Removal and disposal of your existing door and hardware is included with full replacement installations unless otherwise noted in your quote.

Yes. We install and program Wi-Fi openers with smartphone control, battery backup, and smart-home integrations. We'll walk you through setup before we leave.

Often, yes. We troubleshoot remotes, wall buttons, safety sensors, and opener logic boards. If a new opener is the better value, we'll explain why before recommending it.

Modern openers include photo-eye sensors and auto-reverse features required by safety standards. We test every safety system after repair or installation.

No. Broken springs are under high tension and the door can fall unexpectedly. Keep the door closed if possible and call us, spring replacement is a job for trained professionals.

Most torsion springs typically last 3–10 years depending on cycle count and usage. We install quality springs rated for your door weight and daily use patterns with warranties up to 16 years.

Yes. When your door won't close, is off track, or leaves your home unsecured, call 615-422-5800. See our emergency service page for more details.